Official Website of the Department of Homeland Security
If you need assistance with your myUSCIS account, please visit https://my.uscis.gov/account/v1/needhelp.
To reset your myE-Verify password, click on the Forgot your Password link on the myAccount login page. If you are unable to reset your own password, submit your information using this form and a link will be sent to the email address you used to create the account.
If you want to check the status of an immigration application, apply for status, or update your contact information, you will need to contact USCIS using one of the methods below.
If you are having technical issues with myE-Verify or its features, provide a detailed description of the error or issues below and your email address.
USCIS uses a third-party private sector Identity Proofing (IdP) service to generate a quiz containing questions that only you should be able to answer. These questions are generated by the IdP service based on commercial identity verification information collected by third-party companies from financial institutions and other service providers. USCIS does NOT have access to this information and does not know the questions you were asked or the answers you chose.
If you would like to confirm the accuracy of the information found in your credit reports you may do so by visiting www.annualcreditreport.com and requesting free copies of your credit reports. If you find a discrepancy in any of your credit reports you should follow up with the individual credit reporting agency to correct those records.
If you would like information on your rights relating to credit reporting, or more detailed information on the steps you can take to correct errors found in your credit reports, please visit www.ftc.gov/credit.
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